Domains

Two kinds of domain matter to an organisation: the company domain that identifies it, and the hostnames its dashboard can be reached on. Both are under Settings > Domains.

Your company domain

The domain you proved when you created the organisation, such as example.com. It is what identifies your organisation in Bugtail, and it cannot be claimed by anybody else. See the Quickstart for how it is proved.

Letting colleagues join

Turn on Let colleagues with an @example.com address join without an invitation, and anybody who signs up with an address at your company domain lands in your organisation straight away, as a member. They never join as administrators; an owner or administrator can change their role later.

Leave this off if people outside your company have addresses at your domain, such as students at a school or customers at a mailbox service.

Your own hostname

Your dashboard always works at https://<organisation>.bugtail.eu. You can add a hostname of your own as well, such as errors.example.com:

1. In your DNS, point a CNAME record for the hostname at the host shown on the Domains screen.
2. Add the hostname under Add your own hostname, without https:// and without a trailing slash.

We take care of the HTTPS certificate. Every hostname in the list leads to the same dashboard, REST API and MCP server. Removing a hostname cuts off anybody using it immediately.